Export Services

Guidelines to VAT Refund

For EU Customers

• VAT number must be mentioned on the Bestway’s invoice
• All original documents to be forwarded to H.O
  
  • Copies of original invoices
  • Bill of Lading/Airway Bill/CMR Note
  • Certificate of Shipment (with Bestway's invoice numbers clearly stated)
  • EU Export Form & Collection Note (must be completed every time export is done)
• All documents must be provided within 1 month of shipping date.

For Non EU Customers

• Unless prior approval has been given, the customer must pay VAT. Once a trade history has been establish and the customer is regularly supplying us with full documentation, we can consider waiving the VAT on future invoices
• All original documentation must be provided within 3 months of invoice date
  
  • Copy of original BW invoices
  • Bill of Lading/Air Way Bill/CMR Note
  • Certificate of Shipment with BW invoices mentioned on it
  • Collection/Delivery Note or Standard Shipping Note (if available)

Please note: Failure to provide all the required documents on time will delay or invalidate VAT refund.